Author Question: The nurse is feeling overwhelmed by the constant changes that are part of nursing and the health ... (Read 37 times)

rmenurse · **on:** Jul 23, 2018

The nurse is feeling overwhelmed by the constant changes that are part of nursing and the health care system in general. Understanding that changes are necessary, the nurse needs to be aware that

a. The nurse has no control over the changes, but needs to accept them.
b. Quality improvement depends on active participation of nurses.
c. Belonging to nursing organizations will help bring the right changes.
d. Active participation in nursing organizations will have no effect on change.

Question 2

The nurse is serving on the hospital's Quality Improvement Committee. As the nursing representative, the nurse focuses quality improvement measures on

a. Outcomes unrelated to patient satisfaction.
b. Desired health outcomes.
c. Factors solely affecting inpatients.
d. Increasing patient-to-nurse ratios.

dlook33 · **Reply #1 on:** Jul 23, 2018

Answer to Question 1

ANS: B
Professional nursing is an important player in the future of health care delivery. The solutions necessary to improve the quality of health care depend largely on the active participation of nurses. Thus, nurses have potential control over health care changes. Belonging to nursing organizations is a start, but simply belonging is not enough. Active participation is needed.

Answer to Question 2

ANS: B
Nursing plays an important role in quality and safety in health care. Quality health care is the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge. Health care providers define the quality of their services by measuring health care outcomes that show how a patient's health status has changed. Many of the aspects reflected in patient satisfaction apply to almost any health care setting. Research has found that hospitals that improved the nursing work environment and lowered nurse-to-patient ratios by one patient had higher patient satisfaction levels and patients who were more likely to recommend the hospital to others.