Author Question: When ohming components on the system, it is important to: A) Work quickly before the power comes ... (Read 113 times)

lak · **on:** Jul 24, 2018

When ohming components on the system, it is important to:

A) Work quickly before the power comes back on.
B) Make sure the component is still wired in the circuit.
C) Turn off the power to the unit.
D) Turn on the power to the unit.

Question 2

When is the best time to inform a customer regarding the cost of an expensive part that must be changed?

A) Before actually changing the part B) In the mail when the bill is sent
C) At the completion of the service call D) Over the phone after the call is completed