This topic contains a solution. Click here to go to the answer

Author Question: What factors would you consider in preparing a customer analysis for a construction company? What ... (Read 42 times)

mspears3

  • Hero Member
  • *****
  • Posts: 586
What factors would you consider in preparing a customer analysis for a construction company?
 
  What will be an ideal response?

Question 2

How would you conduct an internal assessment using a value chain analysis approach?
 
  What will be an ideal response?



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

morganmarie791

  • Sr. Member
  • ****
  • Posts: 336
Answer to Question 1

The factors to be considered in preparing a customer analysis are identification of the company's major customers and potential customers, future customers, the characteristics of the company's services likely to be most important to customers, and what customer needs are not being met.

Answer to Question 2

A value chain analysis is a systematic approach to examining all of a company's functional activities and assessing how well they create customer value. Each business process is evaluated to determine how it contributes to creating customer value.




mspears3

  • Member
  • Posts: 586
Reply 2 on: Jul 26, 2018
YES! Correct, THANKS for helping me on my review


bassamabas

  • Member
  • Posts: 294
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

Did you know?

All adults should have their cholesterol levels checked once every 5 years. During 2009–2010, 69.4% of Americans age 20 and older reported having their cholesterol checked within the last five years.

Did you know?

Pink eye is a term that refers to conjunctivitis, which is inflammation of the thin, clear membrane (conjunctiva) over the white part of the eye (sclera). It may be triggered by a virus, bacteria, or foreign body in the eye. Antibiotic eye drops alleviate bacterial conjunctivitis, and antihistamine allergy pills or eye drops help control allergic conjunctivitis symptoms.

Did you know?

Computer programs are available that crosscheck a new drug's possible trade name with all other trade names currently available. These programs detect dangerous similarities between names and alert the manufacturer of the drug.

Did you know?

Bisphosphonates were first developed in the nineteenth century. They were first investigated for use in disorders of bone metabolism in the 1960s. They are now used clinically for the treatment of osteoporosis, Paget's disease, bone metastasis, multiple myeloma, and other conditions that feature bone fragility.

Did you know?

The first successful kidney transplant was performed in 1954 and occurred in Boston. A kidney from an identical twin was transplanted into his dying brother's body and was not rejected because it did not appear foreign to his body.

For a complete list of videos, visit our video library