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Author Question: What are the roles and responsibilities of the quality council? What will be an ideal ... (Read 22 times)

Haya94

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on: Jul 26, 2018
What are the roles and responsibilities of the quality council?
 
  What will be an ideal response?

Question 2

What types of education and training are needed during the TQM implementation phase?
 
  What will be an ideal response?


Hikerman221

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Reply #1 on: Jul 26, 2018
Answer to Question 1

The quality council is responsible for establishing the total quality policy within a company and for guiding the implementation of TQM.

Answer to Question 2

Training is need for top management to ensure that they know what TQM is and how it works. All employees need TQM awareness training. Team training is need for members of the process action teams.


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