Author Question: What type of feedback structure should be developed for the evaluation of company performance? ... (Read 63 times)

jjjetplane

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What type of feedback structure should be developed for the evaluation of company performance?
 
  What will be an ideal response?

Question 2

How would you assess the satisfaction of current customers?
 
  What will be an ideal response?



kalskdjl1212

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Answer to Question 1

Data relating to accomplishment of a company's strategic objectives should be collected, analyzed, and reviewed at periodic intervals to assess whether or not progress is being made toward accomplishment of those objectives.

Answer to Question 2

Two techniques may be used. One approach is to make personal contact with decision makers in customer firms, and the other is to send surveys to customers at the completion of projects.



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