Principles for increasing your effectiveness include A. ...

[anjilletteb]

Principles for increasing your effectiveness include
 
  A. Understanding that spending time on the history of an issue will only bog you down.
  B. Creating support systems that promote worker involvement in change, ones that are not mechanisms for complaining.
  C. Recognizing that the culture of the organization has little influence on the change process.
  D. Recognizing that low ranking people really have few resources.

Question 2

In the Global Perspectives section you can see
 
  A. From Peru change happens as a result of internal factors, not external factors.
  B. From Australiamoral considerations have no place in critical analysis.
  C. From South Africamanagement practices need to overcome locally held values and practices.
  D. From Australiaconstructi ng integrity invokes both personal exploration and socio-political analysis.

[Shshxj]

Answer to Question 1

B

Answer to Question 2

D