When working to promote change in health and human service organizations it is important to recognize that
A. These organizations are impersonal, devoid of human qualities - so any change effort must use rational argument as a primary tool for change.
B. These organizations are essentially businesses and should be run like a business.
C. If you as a worker are not intentionally engaged in improving the system in which you work, you support the maintenance of the problems you face in trying to do your job.
D. Your work effectiveness is your own responsibility; it is not affected by the quality of the organization in which you work.
Question 2
An additional fact related to neighborhood change is
A. Revival in deteriorated areas is unlikely.
B. A focus on general neighborhood improvement is sufficient to get neighbors to act and to sustain active participation.
C. Neighbors' skepticism toward an emerging neighborhood organization is uncommon and a sure sign of trouble.
D. The neighborhood is an economic system with income-generating capacity.
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