When a crisis worker encounters language barriers he or she ...

[lbcchick]

When a crisis worker encounters language barriers he or she should:
 
  A) move quickly into the crisis relying on nonverbal communication.
 
  B) use sign language.
 
  C) use a translator that is trained in the culture of all involved parties.
 
  D) use a family member who knows English.

Question 2

Crisis intervention with the negotiator involves:
 
  A) some type of instant replay through both tactical and psychological debriefing.
 
  B) thought field processing of subconscious trauma.
 
  C) returning to the scene and use of traumatic image flooding to desensitize the negotiator.
 
  D) going out for a beer and talking about some other than the hostage situation.

[Jane]

Answer to Question 1

C

Answer to Question 2

A

[lbcchick]

Wow, this really help

[tanna.moeller]

Thanks for the timely response, appreciate it