Author Question: An effective multicultural view of a client includes a: A) universal view. B) focused view. ... (Read 382 times)

sammy · **on:** Jul 30, 2018

An effective multicultural view of a client includes a:

A) universal view.

B) focused view.

C) crisis worker-centric view.

D) wide variety of individual and group characteristics.

Question 2

Which of the following negotiator statements would seem best for a depressed hostage taker?

A) It's time for you to come out, because it won't get you your job back in there. What you really want is your job back, or one just like it, so come out right now and let's work on that.

B) You really seem kind of down at the moment.

C) Have you been on anti-depressants?

D) If you want, we can set you up for suicide by cop.