Dealing with a sexually explicit caller may be done by: A) ...

[evelyn o bentley]

Dealing with a sexually explicit caller may be done by:
 
  A) covert modeling by planting the idea that they have a problem.
 
  B) flooding to extinguish their thoughts by sexual responses from the worker.
 
  C) reflection of their feelings and thoughts so as to show empathy and understanding of their dilemma.
 
  D) asking if they have some physical ailment that is causing the presenting psychological problem.

Question 2

When decisions are made based upon how much we relate to, or like, another is known as:
 
  A) discernment.
 
  B) vicarious liability.
 
  C) affect heuristic.
 
  D) justice.

[Chelseyj.hasty]

Answer to Question 1

A

Answer to Question 2

C

[evelyn o bentley]

Both answers were spot on, thank you once again

[Chelseyj.hasty]

Great! Please up vote