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Author Question: The authors state that asking clients about how they spend most of their work-day time is a useful ... (Read 74 times)

biggirl4568

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The authors state that asking clients about how they spend most of their work-day time is a useful way in which to uncover what is important to clients and some of their strengths.
 
  Indicate whether the statement is true or false.

Question 2

Which is not one of the three main steps of grounding?
 
  a. A speaker presents some new information.
  b. An addressee indicates or displays that he or she understood the new information (or not).
  c. The addressee repairs any misunderstanding.
  d. The speaker acknowledges that the addressee understood correctly (or not).



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Sierray

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Answer to Question 1

T

Answer to Question 2

c





 

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