Silence: a) is not useful in a counseling session b) is not ...

[dakota nelson]

Silence:
 
  a) is not useful in a counseling session
  b) is not useful with reluctant clients
  c) tends to be uncomfortable for helpers
  d) is one of the only techniques that can be used with reluctant clients

Question 2

Why questions:
 
  a) often lead to defensiveness
  b) encourage communication by asking an open question
  c) help clients find the right explanation for their concerns
  d) help clients explore their affective experiences

[aruss1303]

Answer to Question 1

c)

Answer to Question 2

a)

[dakota nelson]

Wow, this really help

[patma1981]

Thanks for the timely response, appreciate it