The human service worker who wishes to minimize the chance of a violent confrontation with a client will
a. treat the client in a permissive fashion so as to avoid an incident.
b. take a defensive posture that lets the client know the worker will not be intimidated.
c. obtain support staff as a show of strength.
d. keep the client fruitfully busy or otherwise occupied.
Question 2
Research indicates that which of the following is generally not an antecedent to violent behavior?
a. Distraught family members who do not believe the client's needs are being met.
b. Certain times of day such as bedtime.
c. Release from a mental institution.
d. A history of violent behavior.
