Author Question: Chronic or regular callers should be a. terminated quickly so others can use the line who are in ... (Read 70 times)

tnt_battle · **on:** Jul 30, 2018

Chronic or regular callers should be

a. terminated quickly so others can use the line who are in need.
b. traced and told not to call again because they jam phone lines like 911 problem callers if they keep repeating.
c. both a and b
d. set up with ground rules and have calls limited because they are calling for some good purpose no matter how weird or inappropriate they may seem.

Question 2

One of the first things a crisis line worker does is

a. make psychological contact
b. ensure safety
c. define the problem
d. provide support