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Author Question: Which of the following strategies would be recommended for an abusive, sexually explicit caller? ... (Read 96 times)

ghost!

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Which of the following strategies would be recommended for an abusive, sexually explicit caller?
 
  a. Termination
  b. Covert modeling
  c. Switching
  d. All of the above are good strategies.

Question 2

Of the following strategies, which would work best with manic depressive callers?
 
  a. Debating with them until they are exhausted.
  b. Focusing on their talents and stressing how they sabotage themselves
  c. Slowing them down and pacing with them.
  d. Confronting their grandiose plans.



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kingdude89

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Answer to Question 1

D

Answer to Question 2

C



ghost!

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Both answers were spot on, thank you once again




 

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