Author Question: Which of the following questions are more amenable to maintain a trusting relationship with a client ... (Read 90 times)

jasdeep_brar · **on:** Jul 30, 2018

Which of the following questions are more amenable to maintain a trusting relationship with a client while at the same time gathering necessary information?

a. Direct question
b. Closed question delimiting content
c. Closed question delimiting affect
d. Open question
e. Tentative question
f. a and b
g. c, d, and e
h. d and e

Question 2

Which is not true of why questions?

a. They should never be used.
b. They could be very powerful if clients would answer them honestly.
c. They often make clients feel defensive.
d. They should be used sparingly.