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Author Question: The basic listening sequence is most likely to be used in a. the rapport/structuring phase of the ... (Read 182 times)

melly21297

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The basic listening sequence is most likely to be used in
 
  a. the rapport/structuring phase of the interview.
  b. gathering information.
 c. defining goals.
 d. concluding the interview and generalization.
  e. all of these.

Question 2

The basic listening sequence consists of which skills?
 
  a. attending behavior, listening skills, and self-disclosure
 b. questions, encouragers, paraphrases, reflection of feeling, and summarizations
  c. verbal underlining, attending behavior, and influencing skills
 d. open questions, closed questions, attending behavior, check-out



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dominiqueenicolee

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Answer to Question 1

e

Answer to Question 2

b




melly21297

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Reply 2 on: Jul 30, 2018
Excellent


Joy Chen

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Reply 3 on: Yesterday
:D TYSM

 

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