The basic listening sequence is most likely to be used in a. ...

[melly21297]

The basic listening sequence is most likely to be used in
 
  a. the rapport/structuring phase of the interview.
  b. gathering information.
 c. defining goals.
 d. concluding the interview and generalization.
  e. all of these.

Question 2

The basic listening sequence consists of which skills?
 
  a. attending behavior, listening skills, and self-disclosure
 b. questions, encouragers, paraphrases, reflection of feeling, and summarizations
  c. verbal underlining, attending behavior, and influencing skills
 d. open questions, closed questions, attending behavior, check-out

[dominiqueenicolee]

Answer to Question 1

e

Answer to Question 2

b

[melly21297]

Excellent

[Joy Chen]

TYSM