Author Question: You need a summary overview of what the client is thinking or a general picture of her or his ... (Read 20 times)

Mimi

  • Hero Member
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You need a summary overview of what the client is thinking or a general picture of her or his concerns. Which question might be helpful in obtaining this summary?
 
  a. could
  b. what
 c. how
 d. why

Question 2

You'd like to ask a question that can be expected to bring out client feelings or emotions. Your best bet is a question that begins with
 
  a. could.
  b. what.
 c. how.
 d. why.



ndhahbi

  • Sr. Member
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  • Posts: 390
Answer to Question 1

a

Answer to Question 2

c



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