Through _________, we can sometimes stop clients from talking ...

[waynest]

Through _________, we can sometimes stop clients from talking about nonproductive topics.
 
  a. selective attention
 b. verbal underlining
 c. inattention to the client topic
  d. threats and criticism

Question 2

We tend to listen to some topics more than others by verbal tracking. We hear some topics better than others. It is important that the interviewer be aware of unconscious patterns of
 
  a. selective attention.
  b. pupil dilation.
 c. verbal underlining.
  d. client topic jumps.

[IAPPLET]

Answer to Question 1

c

Answer to Question 2

a

[waynest]

Thanks for the timely response, appreciate it

[parshano]

Wow, this really help