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Author Question: Empathic confrontation is: A) a direct, harsh challenge guiding clients to face hard issues. B) ... (Read 53 times)

PhilipSeeMore

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on: Jul 31, 2018
Empathic confrontation is:
 
  A) a direct, harsh challenge guiding clients to face hard issues.
  B) a gentle skill that includes listening.
  C) seeking clarification by going against a client's ideas.
  D) the primary skill used by interviewers.

Question 2

Careful listening is one of the most powerful influencing skills. Which one of the following statements about influencing is NOT true?
 
  A) Paraphrasing is particularly useful when decisions need to be made.
  B) Reflection of feeling is useful to feed back mixed emotions.
  C) Direct and firm confrontation helps clients identify their errors.
  D) A good summary brings together many thoughts, feelings, and behaviors.


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flexer1n1

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Reply #1 on: Jul 31, 2018
Answer to Question 1

B

Answer to Question 2

C


PhilipSeeMore

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Reply 2 on: Jul 31, 2018
Wow, this really help

kthug

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Reply 3 on: Yesterday
Excellent

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