Author Question: Josephine: I've been in this home for three years now. The staff doesn't care, my family never ... (Read 49 times)

nelaaney · **on:** Jul 31, 2018

Josephine: I've been in this home for three years now. The staff doesn't care, my family never comes, and the food is awful. Which is the most appropriate reflection of her implicit feelings?

A) Josephine, you sound really angry. Is that close to what you are feeling?
B) Josephine, you are frustrated and angry. Is that close to what you are feeling?
C) Josephine, you sound really frustrated
D) Josephine, I hear that you are frustrated. Underneath that, you sound lonely . . . and angry? Is that close to what you are feeling?

Question 2

Nonverbal indications of a client who is deeply emotional may most often include:

A) rapid breathing, speech hesitations, and facial flushing.
B) relaxed body posture concealing deeper feelings.
C) focusing on a single topic to the exclusion of all others.
D) All of these