When you use closed questions effectively as an interviewer, you can predict the client will:
A) often become very defensive.
B) pay more attention to interviewer instructions.
C) give more specific information but may close his or her talk.
D) become more talkative and expressive.
Question 2
When you use open questions effectively as an interviewer, you can predict the client will:
A) often become very defensive.
B) pay more attention to interviewer instructions.
C) give more details and talk more.
D) express more emotional release.