Both interviewers and clients may find themselves speaking with ...

[sam.t96]

Both interviewers and clients may find themselves speaking with louder volume and increased vocal emphasis for certain words and short phrases. This is known as:
 
  A) verbal tracking.
  B) vocal tone.
  C) verbal underlining.
  D) vocal quality.

Question 2

Clients and interviewers highlight important issues in their statements through:
 
  A) written instructions.
  B) verbal underlining, keeping to the same topic, and higher pitch.
  C) verbal underlining, topic jumps, and softer vocal tone.
  D) verbal underlining, volume, and emphasis on key words or phrases.

[amynguyen1221]

Answer to Question 1

C

Answer to Question 2

D