Clients and interviewers may use _________________ to highlight ...

[lidoalex]

Clients and interviewers may use _________________ to highlight the important issues in their statements.
 
  A) verbal underlining, topic jumps, and softer vocal tone
  B) verbal underlining, keeping to the same topic, and higher pitch
  C) verbal underlining to key words or phrases
  D) written instructions

Question 2

Which of the following is NOT a vocal qualities behavior?
 
  A) Speech hesitations
  B) Verbal changes of topic
  C) Throat clearing
  D) Screaming and whispering

[xiaomengxian]

Answer to Question 1

C

Answer to Question 2

B

[lidoalex]

Wow, this really help

[Joy Chen]

Thanks for the timely response, appreciate it