The four primary categories of universal feelings include: a. ...

[biggirl4568]

The four primary categories of universal feelings include:
 
  a. joy, anger, fear, and sadness.
  b. envy, loneliness, disgust, and confusion.
  c. attraction, aggression, avoidance, and uncertainty.
  d. depression, anxiety, boredom, and contentment.

Question 2

Nichols (2009) describes two purposes for listening, namely to take in information and to
 
  a. validate them as people.
  b. bear witness to their experience.
  c. show you care about them.
  d. answer their questions.

[aloop]

Answer to Question 1

a

Answer to Question 2

b

[biggirl4568]

TYSM

[helenmarkerine]

Thanks for the timely response, appreciate it