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Author Question: Which is NOT an attribute of total quality management? a. A way to determine ineffective workers ... (Read 11 times)

maychende

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  • Posts: 556
on: Jul 31, 2018
Which is NOT an attribute of total quality management?
 
  a. A way to determine ineffective workers and fire them
  b. A way to identify processes and measure their effectiveness
  c. Formation, training, and development of effective teams
  d. focus on the customer

Question 2

When a chart represents a line graph used to monitor the behavior of a selected characteristic over time, it is a
 
  a. Flowchart
  b. Cause and effect diagram
  c. Check sheet
  d. Pareto chart
  e. Run chart
   f. Scatter diagram


jxjsniuniu

  • Sr. Member
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Reply #1 on: Jul 31, 2018
Answer to Question 1

A

Answer to Question 2

E


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