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Author Question: __________ is one group leadership skill that can greatly influence the overall climate and eventual ... (Read 89 times)

Mr.Thesaxman

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__________ is one group leadership skill that can greatly influence the overall climate and eventual progress of the group.
 
  a. Active listening
  b. Trust
  c. Empathy
  d. All of the above.

Question 2

When greeting a client, it is most:
 
  a) Appropriate to welcome them with a smile and handshake
  b) Appropriate to quietly escort them to your office
  c) Appropriate to welcome them with a smile and handshake and tell a humorous story
  d) Appropriate to present a neutral face and handshake only if they initiate



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brittrenee

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Answer to Question 1

c

Answer to Question 2

A





 

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