Is a standard deviation of 10 a large number indicating great ...

[crobinson2013]

Is a standard deviation of 10 a large number indicating great variability, or is it small number indicating little variability? To answer this question correctly, one should look carefully at the value of the:
 a. mean.
  b. standard deviation.
  c. coefficient of variation.
  d. mean dividing by the standard deviation.

Question 2

What is meant by the statement that total quality management has a process orientation?

[thall411]

Answer to Question 1

C

Answer to Question 2

TQM stresses the prevention of defects through continual attention to, and improvements in, the processes through which the product is designed, produced, delivered, and supported.

[crobinson2013]

TYSM

[chereeb]

Gracias!