Expressing empathy means: A) communicating an understanding of ...

[jon_i]

Expressing empathy means:
 
  A) communicating an understanding of another person's experience, behavior, viewpoint, meanings, and/or feelings.
  B) stating something in a strong and opinionated manner.
  C) communicating in a particularly creative way.
  D) communicating an agreement and positive opinion of another person's behavior and feelings.

Question 2

It is important to realize that what may be experienced as warmth in one culture:
 
  A) May be inappropriate in a professional setting.
  B) May be perceived differently in another culture.
  C) Is similar to how warmth is expressed in a friendship.
  D) Is the same as warmth expressed in another culture.

[SeanoH09]

Answer to Question 1

A

Answer to Question 2

B

[jon_i]

Thank you!

[SeanoH09]

Always glad to help...