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Author Question: Explain zone coverage. What will be an ideal response? ... (Read 34 times)

stevenposner

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on: Aug 10, 2018
Explain zone coverage.
 
  What will be an ideal response?

Question 2

What procedure should the host follow when taking a to go order?
 
  What will be an ideal response?


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kristenb95

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Reply #1 on: Aug 10, 2018
Answer to Question 1

Zone coverage is where servers pick up tables in addition to their assigned station.

Answer to Question 2

The specifics of those orders should be just as detailed as when taking a reservation. The host should know the restaurant menu well and up-sell using the appropriate suggestions. Repeat and spell the guest's name; repeat the guest's telephone number, menu order, and the time that the guest will be picking up the order. Then state the cost of the order.


stevenposner

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Reply 2 on: Aug 10, 2018
Great answer, keep it coming :)

emsimon14

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Reply 3 on: Yesterday
Excellent

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