Answer to Question 1
Systematic approach to the workplace begins with an analysis of the menu. Each menu item should be identified, together with portion size and the estimated total number of portions/meal period. One should also identify the necessary materials, utensils, and the type of work surface needed. Other factors involved include work aisle space, traffic aisles, work surface space, workstation height, storage, equipment, workplace environment, and safety.
Answer to Question 2
lobbying Congress