__________ are stated in action verbs to be better able to plan training to reach the desired outcomes.
a. Training outcomes
b. Strategic objectives
c. Behavioral objectives
d. Performance standards
e. Training plans
Question 2
Which of the following is a behavioral objective? Upon completion of the training, the trainee will
a. Know all the ingredients and how all the items on the menu are prepared.
b. Understand the importance of guest satisfaction and how to assure guests' satisfaction.
c. Know how to take a phone order.
d. Be able to prepare the various menu items.
e. All of the above are behavioral objectives.