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Author Question: Because social media messages are designed to be spontaneous, they cannot be crafted in advance. ... (Read 39 times)

strangeaffliction

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on: Aug 11, 2018
Because social media messages are designed to be spontaneous, they cannot be crafted in advance.
 
  Indicate whether the statement is true or false

Question 2

When fans post negative messages about a product or service, what should you do?
 
  a. Delete the post quickly
  b. Respond quickly and tactfully
  c. Challenge your accusers openly
  d. Ignore the post and let the social media community handle it


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trog

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Reply #1 on: Aug 11, 2018
Answer to Question 1

false

Answer to Question 2

b


strangeaffliction

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Reply 2 on: Aug 11, 2018
Thanks for the timely response, appreciate it

tandmlomax84

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Reply 3 on: Yesterday
Wow, this really help

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