Which is not a contingency factor that public relations professionals must take into account in managing a conflict with its public?
A) external threats
B) top management characteristics
C) emotional stance of public relations professionals
D) personality characteristics of public relations professionals
E) organizational-level variables
Question 2
After carefully assessing a threat, the public relations professional may decide to
A) ignore a pressure group.
B) let an issue die on the vine.
C) disregard the evidence of danger.
D) Both A and B.
E) None of the above.
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