We promise to fix it is an example of which strategy of image ...

[Alainaaa8]

We promise to fix it is an example of which strategy of image repair theory.
 
  A) mortification
  B) evasion of responsibility
  C) corrective action
  D) denial
  E) reduction of offensiveness

Question 2

Which strategy of image repair theory is illustrated by It was an accident?
 
  A) mortification
  B) evasion of responsibility
  C) corrective action
  D) denial
  E) reduction of offensiveness

[jaykayy05]

Answer to Question 1

Answer: C

Answer to Question 2

Answer: B

[Alainaaa8]

Thanks for the timely response, appreciate it

[Bigfoot1984]

Gracias!