Through what media outlet did Patrick Doyle, president of Dominoes, publicly apologize to consumers following the launch of the Stomach-Turning Video?
A) Facebook
B) Twitter
C) MySpace
D) LinkedIn
E) YouTube
Question 2
Which theory asserted that the best way to build a relationship is to reduce the amount of uncertainty the relationship involves?
A) identity management
B) cognitive uncertainty
C) uses and gratifications
D) uncertainty reduction
E) information uncertainty
