Author Question: Research indicates that there is only one particular leadership style for each person in authority. ... (Read 83 times)

casperchen82 · **on:** Aug 22, 2018

Research indicates that there is only one particular leadership style for each person in authority.

Indicate whether the statement is true or false

Question 2

When dealing with an abusive customer
a. immediately call security.
b. look for points of agreement with the customer.
c. increase your volume to make sure you are heard.
d. All of the above