When is the alphabetic index consulted to see whether the ...

[rl]

When is the alphabetic index consulted to see whether the correspondent's name is currently in the storage system?
 a. after cross-referencing a document for the correspondent
  b. before inspecting a document for the correspondent
 c. after coding a document for the correspondent
 d. after indexing a document for the correspondent

Question 2

Be sure the correct courtesy title (Miss, Mr., Mrs., Ms., Dr., etc.) is used, the name is correct
  and correctly spelled, and the letter address and ZIP code are correct.
 
 Indicate whether the statement is true or false

[joneynes]

Answer to Question 1

c

Answer to Question 2

T

[rl]

Excellent

[nguyenhoanhat]

YES! Correct, THANKS for helping me on my review