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Author Question: If an international telephone call does NOT go through immediately, you should be sure to A) ... (Read 273 times)

torybrooks

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If an international telephone call does NOT go through immediately, you should be sure to
 
  A) check if it is a local holiday.
  B) check the format for dialing international numbers.
  C) check time zone differences.
  D) All of the above

Question 2

One thing you should NOT do before picking up the receiver to answer a call is to
 
  A) answer promptly.
  B) remember to smile.
  C) continue another conversation that can be heard.
  D) remember that you may be the first and only contact a person may have with your
  department or organization.



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dantucker

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Answer to Question 1

D

Answer to Question 2

C




torybrooks

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Reply 2 on: Aug 22, 2018
Great answer, keep it coming :)


tanna.moeller

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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