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Author Question: Personality is all the following EXCEPT A) understanding your company and its place in industry. ... (Read 273 times)

gbarreiro

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Personality is all the following EXCEPT
 
  A) understanding your company and its place in industry.
  B) maintaining composure when things go wrong.
  C) being able to soothe the feelings of an irate customer.
  D) demonstrating the ability to say no tactfully.

Question 2

Personal qualities are all of the following EXCEPT
 
  A) display how knowledgeable you are to others.
  B) respect the rights of others.
  C) be pleasant, courteous, responsive, and understanding.
  D) treat others as you wish to be treated.



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randomguy133

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Answer to Question 1

A

Answer to Question 2

A





 

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