Answer to Question 1
Never send a message through e-mail that you don't want made public.
Address the receiver by name in the opening sentence.
Always reread your message before you send it.
Be concise.
Use capital letters only for emphasis.
When replying to another person and the original message isn't displayed, quote excerpts of the original message.
Always get a writer's permission before forwarding or posting an e -mail.
When posting a message to a group, make sure your message is pertinent to all members of the group.
When attaching a file to your e-mail, be certain you have actually attached the file.
Answer to Question 2
Expediated Services offer faster services, such as Global Express and Global Priority.
Standard Services offer lower cost delivery, such as Global Airmail and Global Economy.
Volume Mailing Service provides for volume and presort mailing, such as International Priority Airmail,
International Surface, International Business Reply Service, and Publishers' Periodicals.