Various studies indicate that in a conversation or verbal ...

[NguyenJ]

Various studies indicate that in a conversation or verbal exchange
 
  a. Words are 7-10 effective.
  b. Tone of voice is 38-40 effective.
  c. Nonverbal clues are 45-50 effective.
  d. All of the above.

Question 2

Ways a business can promote itself through networks such as MySpace, Facebook, Twitter, or LinkedIn is by
 
  a. Posting ads.
  b. Offering games for consumers to play.
  c. Setting up slides.
  d. All of the above.

[johnharpe]

Answer to Question 1

D

Answer to Question 2

D