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Author Question: _______________ provides direct dialing to an office extension without assistance from an operator. ... (Read 109 times)

nautica902

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on: Aug 22, 2018
_______________ provides direct dialing to an office extension without assistance from an operator.
 
  a. Direct inward dialing
  b. Direct-Distance dialing
  c. Central Exchange
  d. Private Branch Exchange

Question 2

The most effective question to ask a caller is May I help you? not How may I help you?
 
  Indicate whether the statement is true or false.


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raenoj

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Reply #1 on: Aug 22, 2018
Answer to Question 1

B

Answer to Question 2

F


nautica902

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Reply 2 on: Aug 22, 2018
Thanks for the timely response, appreciate it

gcook

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Reply 3 on: Yesterday
Excellent

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