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Author Question: Personality is all the following except: a. Ability to say no tactfully. b. Understanding your ... (Read 36 times)

danielfitts88

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Personality is all the following except:
 
  a. Ability to say no tactfully.
  b. Understanding your company and its place in industry.
  c. Soothes the feelings of an irate customer.
  d. Maintain composure when things go wrong.

Question 2

Sociability demonstrates in group settings:
 
  a. Understanding, friendliness, and adaptability
  b. Friendliness, adaptability, and empathy
  c. Empathy, politeness, and low-self-esteem
  d. Understanding, friendliness, adaptability, empathy, and politeness



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flexer1n1

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Answer to Question 1

B

Answer to Question 2

D




danielfitts88

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Reply 2 on: Aug 22, 2018
Thanks for the timely response, appreciate it


irishcancer18

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Reply 3 on: Yesterday
Gracias!

 

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