__________________ is(are) used to determine what errors are ...

[khang]

__________________ is(are) used to determine what errors are attributable to chance and what errors are attributable to some identifiable cause when using statistical quality control.
 
  A. Standard deviation
   B. Percentage of errors ratio
   C. Control limits
   D. Factor ratio

Question 2

When zero defects is used as a quality control technique, employees are rewarded on the basis of their error-free work.
 
  Indicate whether the statement is true or false.

[xiaomengxian]

Answer to Question 1

C

Answer to Question 2

T

[khang]

Thanks for the timely response, appreciate it

[connor417]

Excellent