In a sequential pattern, which of the following is the first step in developing a control program?
A. Development of assessment device
B. Application of corrective measures
C. Identification of anticipated results
D. The factors of control
Question 2
Regular maintenance of mailing lists is generally found not to be an effective means of conserving mailing costs because the cost of maintaining the list generally exceeds mailing costs.
Indicate whether the statement is true or false.