Quality circles are comprised of employees who are involuntarily assigned to various groups.
Indicate whether the statement is true or false.
Question 2
Which one of the following is a false statement about the use of employee participation in productivity improvement programs?
A. Participation tends to reduce employee resistance to change.
B. Participation increases employee cooperation.
C. Many of the ideas contributed by employees have to be discarded because of their tendency to look out for their own best interests, which may be contrary to the best interests of the organization.
D. Employees tend to be better informed about certain job aspects than are their supervisors.
