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Author Question: An officer can demonstrate their understanding and concern for what a person in crisis is saying ... (Read 38 times)

meagbuch

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An officer can demonstrate their understanding and concern for what a person in crisis is saying through minimal encouragements.
 
  a. True
   b. False

Question 2

Repeating a person's words back to them is an active listening technique known as Paraphrasing.
 
  a. True
   b. False



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fur

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Answer to Question 1

Answer: True

Answer to Question 2

Answer: True




fur

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