Author Question: Which of the following by the medical professional is most likely to encourage good communication ... (Read 74 times)

justinmsk · **on:** Jun 22, 2018

Which of the following by the medical professional is most likely to encourage good communication with his or her patient?

a. Using medical jargon to specify the nature of the medical condition.
b. Making the medical information very simple regardless of the educational background of the patient to be sure that they understand.
c. Asking open-ended questions.
d. Making small talk by asking questions such as, How are you doing? to reduce tension.

Question 2

If a patient is communicating to a provider about all but the most important piece of information, and the physician is supposed to supply that piece of information to make the whole message comprehensible, this is an example of:

a. active-passive model c. individualistic communication
b. mutual cooperation model d. collectivistic communication