Standard operating procedures (SOPs) help make bureaucracies more efficient by
a. facilitating groupthink.
b. providing methods to be followed in carrying out tasks once a decision is made.
c. preventing rivalries among bureaucratic agencies.
d. Both options a and c are true.
e. All of the above are true.
Question 2
Which of the following is true of bureaucracies?
a. They increase efficiency.
b. They define rules and establish operating procedures.
c. They divide authority.
d. They move plans forward.
e. All of the above are true about bureaucracies.
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